Financial management
General ledger, receivables, payables, bank reconciliation, budgets, and AI cash-flow forecasting.
Microsoft · Finance & ERP
Dynamics 365 Business Central
AI-powered ERP for finance, supply chain, sales, and projects.
Overview
What is Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is cloud ERP for small and midsize businesses, trusted by tens of thousands of companies worldwide. It connects finance, sales, service, projects, and operations data in one place, works inside Outlook, Excel, and Teams, and includes Copilot and AI agents that take on routine work. It is sold and implemented through Microsoft partners. CAISE advises on licensing, implements the system, migrates your data, and supports you afterwards.
Dynamics 365 Business Central on the official Microsoft siteCapabilities
What Dynamics 365 Business Central can do for you
Payables Agent
Captures supplier invoices, matches them, and routes them for approval automatically.
Sales and Sales Order Agent
Turns emailed customer requests into quotes and sales orders, with Copilot help on product text.
Supply chain and warehousing
Purchasing, AI-assisted replenishment, and warehouse management with barcode scanning.
Projects
Timesheets, job costing, and project profitability reporting.
Manufacturing
Bills of materials, assembly to order, and production orders (Premium).
Service management
Service orders, contracts, and items (Premium).
Reporting and Power BI
Role-based dashboards, KPIs, Excel analysis, and Power BI reports.
Security and extensibility
Role-based access and encryption, plus apps, a Shopify connector, and custom agents in Copilot Studio.
Editions
Choosing the right Dynamics 365 Business Central plan
Microsoft sets the editions and prices; we help you mix them by role so you only pay for what each user needs.
Essentials
Finance, sales, purchasing, inventory, projects, and Copilot for most users.
Premium
Everything in Essentials plus service management and manufacturing.
Team Members
Low-cost access for people who read data, approve, and make light updates.
What CAISE offers
How we deliver Dynamics 365 Business Central
We sell it, set it up, connect it, teach your team, and stay with you afterwards.
Licensing and scoping
A clear view of the licences and modules you need.
Implementation
Configuration of finance, inventory, sales, and projects to your processes.
Data migration and integration
Validated opening balances and links to your other tools.
Training and ongoing support
Role-based training and continuing support and improvement.
- 1Discovery workshop to confirm goals, users, and processes
- 2Solution design and a written implementation plan
- 3Configuration, data migration, and integration
- 4Testing with your team, then a supported go-live
- 5Training, hypercare, and ongoing improvement
Questions
Dynamics 365 Business Central FAQs
01Is Business Central cloud or on-premises?
Microsoft sells Business Central primarily as a cloud service. On-premises deployment is possible in some cases; we advise on the right option for your environment.
02What is the difference between Essentials and Premium?
Premium adds service management and manufacturing to everything in Essentials. Team Members licences cover people who mainly view, approve, and make light updates.
03How long does a Business Central implementation take?
It depends on scope: the number of users, entities, modules, and data to migrate. We confirm a plan and timeline after a short discovery, so you know what to expect before you commit.
04Do you support Business Central after go-live?
Yes. We offer ongoing support, health checks, enhancements, and refresher training, so your system keeps improving after the project ends.
More from Microsoft
Next step
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